Posts Tagged ‘comcast’

Thanks, Comcast!

July 25, 2008 - 4:24 pm 2 Comments

I have Comcast, and I am unimpressed. My service goes out quite a bit (although to be fair, the last 4 - 5 months it has been pretty good. Sadly, the 60+ months before that were not), and when I call, I always get the worst customer service, in part because, before I call, I reboot my computer, router, and modem, and the first thing they want me to do is those three things, and if I say I have already done them, they are flustered, because that is all they know to ask me. After that, you go to a more advanced tech. More than once, that advanced tech has heard a female voice on the line, and asked me to put my husband on the phone, ‘to expedite the process’.

The account is in my name. And my ovaries, thus far, have not gotten in the way of renewing my IP addresses and rebooting my router. Thus far. Perhaps there is something they know and aren’t telling me.
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